Satisfied or refunded
Your satisfaction is our main priority. This is why you have 14 days to change your mind after ordering and above all receiving a product from our brand. The return costs are your responsibility.
You don't like the item you bought online? No worries, you can send it back, you will be reimbursed * the return costs, even abroad. Simply activate the service to take advantage of it. It's free.)
Compared to Arcréa, just send us a simple unconditional email with the form to exercise your right of withdrawal, download and complete this form . You will be emailed our agreement with the special address for returns.
You will be refunded to the payment method used for the purchase within 14 days from the date of receipt of the returned product.
The products must be returned in their original condition and complete (packaging, accessories, instructions), allowing them to be re-marketed in new condition, accompanied by the purchase invoice. Damaged, soiled, unsealed products in their packaging or incomplete will not be taken back.
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